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Under 49 CFR § 391.23(a)(1), a pre-employment MVR must be requested from every State in which the driver held a license or permit during the prior three years, before a CDL driver operates a commercial motor vehicle for your company. After hire, 49 CFR § 391.25(a) requires an annual MVR for every State of licensure, followed by an annual driving-record review (§ 391.25(c)(2)). The MVR must cover at minimum the prior 3 years of driving history. Both the pre-employment and each annual MVR must be retained in the Driver Qualification (DQ) file for the driver’s entire tenure plus 3 years post-employment.

Compliance reviewers verify: (1) that a pre-employment MVR exists and was obtained before the driver’s first dispatch, (2) that an annual MVR exists for each 12-month period the driver was employed, (3) that each MVR covers the required time period, and (4) that the carrier documented a review — meaning someone with authority reviewed the record and confirmed the driver remained qualified. Missing any one of these for a single driver is a violation. A pattern of missing records results in an Unsatisfactory safety rating.

No. MVR ordering is exclusive to the Trucking Comply platform. There is no direct internet order channel for this service. You sign in to your platform account, add the driver, and pull the MVR — results return inside the platform and the record is filed in that driver’s DQ automatically.

The MVR module is in active development for the Trucking Comply platform. Sign in to the platform to see your current modules; if you don’t have an account yet, contact us to be notified when MVRs go live for your account.

Turnaround depends on the state motor vehicle database. The majority of states return results electronically within minutes of submission. A small number of states — those with manual or batch-processing systems — may take up to one business day. The platform pulls records directly from state databases and surfaces them as soon as they are available.

Under 49 CFR § 391.15 — and for CDL drivers specifically, the disqualification tables in 49 CFR § 383.51 — drivers are disqualified from operating commercial motor vehicles if their license is suspended, revoked, or withdrawn; if they have been convicted of certain serious traffic violations (per § 383.51(c), two convictions within 3 years triggers a 60-day disqualification, three within 3 years a 120-day disqualification); if they have a major disqualifying offense such as DUI, leaving an accident scene, a felony involving a CMV, or refusal to submit to a drug or alcohol test; or if they are prohibited under the FMCSA Drug & Alcohol Clearinghouse. The platform reviews each MVR against these standards and flags anything that requires your attention.

Yes — every U.S. state and the District of Columbia. Most states are fully electronic and return results quickly. A handful of states have older or manual systems that introduce processing delays of up to one business day. In rare cases where a state requires the driver’s direct authorization, the platform guides you through that process.

Continuous license monitoring is an ongoing service that watches a driver’s license status between annual MVR pulls. If the state motor vehicle database records a suspension, revocation, conviction, or other status change, you receive an alert — typically within 24 to 72 hours of the state updating its records. For carriers running drivers in high-risk areas, or those who have had compliance issues in the past, continuous monitoring is the most effective way to prevent unknowingly operating a disqualified driver.