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ServicesDOT New Entrant audit assistance
FMCSA-style file review

12 months.One audit.No second chance.

Every new FMCSA-regulated carrier is audited within the first twelve months under authority. Fail and your authority is revoked — contracts dead, revenue stopped. We review your files against the audit checklist, close every gap, and walk you through the day before the inspector arrives.

Get audit-readyWhat auditors check
◇ NEW ENTRANT — 49 CFR PART 385
DOT audit illustration: file folder, magnifying glass, clipboard, compliance shield

Audit window

First 12 months

Standard prep

5–7 business days

Rush prep

Under 14 days

Failure cost

Authority revoked

◇ The New Entrant Safety Audit

Within twelve months of issuing your authority, FMCSA sends an auditor to verify your safety systems are real. Pass and the New Entrant flag drops. Fail and your authority is revoked the same day.

The New Entrant Program is established under 49 CFR Part 385. The auditor isn’t looking for a technicality — they’re checking that the systems and records federal regulations require are actually in place. For carriers who haven’t intentionally built those systems from day one, the audit surfaces serious gaps. A failed audit means months of reapplication, thousands in fees, and a frozen revenue stream. The fix is preparation — done while you still have the time to do it right.

Six audit areas — risk-weighted

DOT safety audit — what every auditor actually opens.

These are the six files, programs, and records every FMCSA New Entrant auditor reviews. The high-risk three account for the majority of automatic failures.

High risk · automatic-failure exposure
Medium risk · citation exposure

49 CFR · Part 391

High risk

Driver qualification files

A complete DQ file for every driver — CDL copy, medical certificate, MVR, employment application, road-test certificate, background checks, prior-employer verification. Missing one element is a deficiency.

49 CFR · Part 382

High risk

Drug & alcohol testing program

A compliant program in place: pre-employment tests, random pool enrollment, written policy, Clearinghouse queries, proper recordkeeping. No program — or an incomplete one — is an automatic audit failure.

49 CFR · Part 395

High risk

Hours of service records

Driver logs, ELD records, or paper logs covering the prior six months must be accurate, complete, and retained. Gaps, inconsistencies, or missing logs are common deficiencies that can’t be patched after the fact.

49 CFR · Part 396

Medium risk

Vehicle maintenance & inspection records

Pre- and post-trip inspection reports, periodic inspection records, and any repair documentation must be maintained per Part 396. Missing maintenance logs are a frequent citation.

49 CFR · § 390.15

Medium risk

Accident register

An accident register documenting DOT-recordable accidents — fatalities, injuries, tow-aways — for the past 3 years must be on file, even if there were zero reportable accidents.

49 CFR · Part 385

Medium risk

Safety management systems & policies

Written policies that demonstrate intentional compliance — drug & alcohol policy, driver safety manual, operating procedures. Auditors look for a structured safety culture, not ad-hoc records.

Inside the package

Six things we actually deliver.

01

DQ file gap analysis

We review every driver file against the 49 CFR Part 391 checklist and identify missing or expired items, then guide you to close every gap before your audit date.

02

Drug & alcohol program setup

Not enrolled in a C/TPA random consortium? We set it up. Already enrolled? We verify the program is fully compliant — policies, records, pre-employment tests, Clearinghouse documentation.

03

HOS & ELD records assessment

We review your Hours of Service logs for completeness, accuracy, and retention. We flag gaps and advise on compliant recordkeeping going forward so your logs hold up under scrutiny.

04

Vehicle maintenance log prep

We help organize and verify pre- and post-trip inspection reports and periodic inspection records following 49 CFR Part 396 — fleet records ready before the inspector asks.

05

Safety policy documentation

We provide and tailor FMCSA-compliant written policies — drug & alcohol testing policy, driver safety manual, operating procedures — so auditors see an organized, intentional program.

06

Audit readiness walkthrough

A live call before the audit: what to expect, how to present your files, how to answer the auditor’s questions. No surprises — just confidence.

From order to audit-ready

Five steps. Five business days.

01

Order & onboarding

You place the order and receive a secure intake checklist within one business day. We tell you exactly what documents to gather and how to upload them — no guessing.

02

Compliance review

Our specialists conduct a full review of your records against FMCSA audit standards. Every gap, deficiency, and missing document is identified and surfaced.

03

Gap resolution

We prepare, update, or guide you to complete missing items — DQ files, drug & alcohol policy, vehicle maintenance, HOS logs, accident register — until every box is checked.

04

Audit-readiness walkthrough

A scheduled call to walk through your completed records, explain what the auditor will look for, and answer every question. You go in knowing exactly what to expect.

05

Post-audit support

Follow-up question after your audit? We’re here. If corrective action is required, we help you respond and close the loop with FMCSA.

By the numbers

Why acting early matters.

5–7

business days

Standard preparation

<14

days

Rush service available

12

months

FMCSA audit window

6

compliance areas

Reviewed end-to-end

Pricing

Flat-rate for small carriers. Custom for fleets.

The same six audit areas — scoped to your driver count.

Starts at

Offsite / Remote audit prep

$250

remote · scales with fleet size

Complete preparation handled remotely — every audit area reviewed, documented, and rehearsed before the inspector arrives. Starting price covers carriers with up to three drivers; larger fleets scale from there.

  • Driver Qualification File review & gap remediation
  • Drug & alcohol program setup or verification
  • HOS & ELD records assessment
  • Vehicle maintenance log organization
  • FMCSA-compliant safety policy documents
  • Audit-readiness walkthrough call
  • Post-audit support
Order audit prep
We come to you

Onsite audit prep

Custom

quoted to fleet + travel

For carriers who want a specialist physically present during the audit — we travel to your location, walk the records on-site, and stand beside you during the FMCSA inspector visit. Quoted per engagement.

  • Everything in the Offsite / Remote tier
  • On-site records walk-through
  • In-person mock audit
  • Specialist present during the FMCSA visit
  • Travel + scheduling coordinated by us
Request a custom quote
Common questions

What carriers ask before the inspector calls.

How soon after getting my USDOT number will I be audited?

FMCSA can conduct your New Entrant Safety Audit any time within your first 12 months of operation under your authority. You may receive a notice, or an auditor may contact you with relatively short lead time. Most new carriers receive their audit notice between months 6 and 10, but there is no set schedule. The safest approach is to be audit-ready from day one.

What happens if I fail my New Entrant Safety Audit?

A failed audit results in immediate revocation of your USDOT operating authority. You cannot operate as a carrier, fulfill contracts, or generate regulated revenue until you reapply, pay applicable fees, and demonstrate compliance — typically several months. This is why preparation is so critical.

Do I need this service if I only operate one truck?

Yes. The New Entrant Safety Audit applies to all new DOT-regulated carriers regardless of fleet size. Even an owner-operator with a single vehicle is subject to the same audit requirements — driver qualification files, drug & alcohol program compliance, HOS records, and vehicle maintenance documentation.

Does the audit cover drug and alcohol testing even if no driver has tested positive?

Absolutely. The auditor doesn’t only check for violations — they verify the program exists and is administered properly: random consortium enrollment, written policy, pre-employment tests, Clearinghouse queries, and recordkeeping. A program that has never had a positive but was improperly set up is still a compliance failure.

How long does your audit assistance take?

Standard preparation runs 5–7 business days from the time you submit your documents. Rush service is available for carriers with an audit appointment within 14 days. The faster you engage us and provide your records, the more time we have to thoroughly prepare your compliance package.

Can you help after a failed audit or corrective action request?

Yes. If you’ve already received a compliance notice, failed inspection citation, or post-audit corrective action request from FMCSA, contact us immediately. We help carriers respond to FMCSA findings, correct deficiencies, and document remediation to support reinstatement of operating authority.

◇ Don’t wait for the notice

Files in order. Audit passed.

Five business days to a complete audit package. Every gap closed, every CFR section addressed, a live walkthrough before the inspector arrives. The first audit is the one that decides.

Get audit-ready

Questions — (732) 200-2754 · [email protected]

◇ Service partnership

Delivered by our exclusive partner, Smart Safety Compliance Services.

Five-star rated affiliate

This service is fulfilled by Smart Safety Compliance Services, our exclusive affiliate that handles filings, document logistics, and direct coordination with FMCSA, state agencies, and process agents on your behalf.

◇ Our accountability

Trucking Comply remains fully responsible for the service as described — scope, billing, deliverables, and the outcomes you were promised when you placed the order.

◇ Reach the partner directly

You can coordinate through us, or skip a step and reach the partner directly — either way, your order is tracked.

Phone
(732) 401-6424
Email
[email protected]
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