Privacy policy.
How Trucking Comply collects, uses, and protects your information — written in plain English where the law allows. Read what applies; the table of contents on the left jumps to any section.
§01
Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Our services help trucking companies manage DOT/FMCSA compliance, orders, and related workflows. By using our site, you agree to the handling of information as described here.
§02
Information we collect
- Account details: name, email, password (hashed by our auth provider), and optional profile details. - Organization details: legal name, DBA, DOT/authority identifiers you provide during onboarding. - Authentication metadata: email verification status and, if you use social sign-in, basic profile information from the provider. - Order and billing information: transaction identifiers and limited billing details. Payment card data is handled by our payment processor (we do not store full card numbers). - Usage data: device information, IP address, pages visited, and interactions to operate and secure the service. - Cookies and similar technologies: essential session cookies to maintain your login and enable protected routes.
§03
How we use information
- Provide and improve the service, including user authentication, email verification, and workspace provisioning. - Process orders and payments, generate invoices/receipts, and provide customer support. - Secure accounts and enforce access controls (e.g., session cookies, middleware checks). - Communicate service messages (e.g., verification emails, password resets, onboarding instructions). - Comply with legal obligations and enforce our terms.
§04
Cookies & similar technologies
- Essential cookies: we set an HTTP-only session cookie (e.g., "tc_session") to keep you signed in and protect account pages. - Preference and functional storage: we may use local/session storage for UI state and performance. - Analytics and performance: we may use aggregated logs/analytics to understand usage and improve reliability. - Payment: our payment processor may set cookies necessary for secure checkout. You can control cookies via your browser settings; essential cookies are required for core functionality.
§05
Sharing & disclosure
- Service providers: we use trusted vendors to host our platform, process payments, authenticate users, and deliver features (for example, Firebase for auth and Stripe for payments). - Compliance and safety: we may disclose information when required by law, to protect rights and safety, or to investigate abuse. - Business transfers: if we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We do not sell personal information.
§06
Data retention
We retain information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and our regulatory requirements.
§07
Security
We implement technical and organizational measures to help protect your information, including HTTPS, authentication controls, and least-privilege access. No method of transmission or storage is 100% secure; use the service with appropriate care.
§08
International transfers
Your information may be processed and stored in locations outside your state, province, or country. We take steps to ensure appropriate protections consistent with applicable laws when data is transferred internationally.
§09
Your rights & choices
- Access, update, or delete: you can access and update certain account information in your profile. You may request deletion of your account subject to legal or contractual retention obligations. - Email preferences: you can opt out of non-essential emails; transactional messages (e.g., verification, receipts) will still be sent. - Regional rights: depending on your location (e.g., EU/EEA, UK, California), you may have additional rights such as data portability or objection to processing. Contact us to exercise these rights.
§10
Children’s privacy
Our services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.
§11
Third-party links
Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Review their policies before providing personal information.
§12
Changes to this policy
We may update this Privacy Policy from time to time. The "Last modified" date in the masthead reflects the latest version. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.
§13
Contact us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected]. If this address is unavailable, use the contact methods listed on our website.
◇ Exercise your rights
Want to access, correct, or delete your data?
Email [email protected], or manage your preferences.