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Whenthe worsthappens.

A glovebox reference for the moments you hope you never need. The order of operations from impact through office follow‑up — what to do, photograph, exchange, and document, in cab, in order.

Topic

Crash scene response

Read time

7 min

For

Drivers in cab

Updated

Aug 2025

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Introduction

Nobody plans for the call. But the carriers who walk away with their CSA scores, their insurance, and their authority intact are the ones who had a kit, knew the order of operations, and stayed factual at the scene.

What follows is a step‑by‑step kit, structured by what to do now, what to capture in minutes, what to exchange and document on the scene, the DOT testing windows, and the office follow‑up.

Disclaimer

For informational purposes only — not legal, medical, or regulatory advice. In an emergency, call 911. Always follow your company’s safety policy and verify requirements with FMCSA and qualified compliance professionals.

Stage 01
Seconds

Scene.

Protect, check, decide — in that order.

The first sixty seconds determine everything that follows. Make the scene visible, confirm everyone is okay, and stay factual. Don’t admit fault.

  • Protect the scene Turn on hazard flashers. Set warning triangles per FMCSA §392.22 within 10 minutes. General rule: one ~10 ft behind on the traffic side; two more at ~100 ft behind and ~100 ft ahead (adjust for divided highways, hills, curves).
  • Check for injuries Call 911. Do not move the seriously injured unless they are in immediate danger.
  • If drivable move to shoulder or a safe location if state law permits. Otherwise stay put and make the scene visible.
  • Don’t admit fault Stick to facts. Be polite. Cooperate with law enforcement.
  • If hauling hazmat follow your company’s emergency plan and shipping papers; relay UN/NA number and placard to first responders.
Quick script — what to say

To other parties

“Are you okay? Let’s call 911. Let’s exchange information.”

To law enforcement / insurer

Provide facts only — who, what, where, when. Avoid opinions and blame.

Stage 02
Minutes

Capture.

Photograph everything.

Photographs win disputes, satisfy insurers, and survive DataQs challenges months later when memory has faded. Shoot wide, shoot close, shoot redundant.

  • Overall scene from multiple angles show lanes, traffic signals/signs, skid marks, debris field, weather and lighting.
  • Each vehicle — all four sides close‑ups of damage, license plates, VIN stickers if accessible, and USDOT/Company markings.
  • Positions before moving (if safe) then again after moving to safety.
  • Roadway evidence skid marks, fluid trails, gouges, guardrail/curb contact.
  • Cargo & securement doors, straps, seals, load shift, fallen freight.
  • Injuries only if appropriate and non‑invasive; prioritize privacy and dignity.
  • Nearby cameras businesses, traffic cams — note locations for later request.

Tip

Place a familiar object (glove, cone) in close‑ups for scale.

Stage 03
On‑scene

Exchange.

Names, numbers, plates.

Capture every field — the one you skip is the one your insurer will ask for. Use the prompts below as a checklist; jot answers in your phone or on paper.

Other driver / party

Name

Phone

Address

Driver’s license #

DL state

Vehicle year / make / model / color

Plate #

Plate state

VIN

Insurance company

Policy #

Your vehicle

Unit #

Tractor VIN

Trailer #

Company name

USDOT

MC

Cargo / load #

Bill of lading #

Officer / report

Agency

Officer

Badge

Report #

Tow company

Stage 04
Bystanders

Witnesses.

Find the third party.

A neutral witness is the most valuable evidence you can collect at the scene. Get contact info before they leave — they vanish fast.

Witness #1

Name

Phone

Address / email

Statement (facts only)

Witness #2

Name

Phone

Address / email

Statement (facts only)

Stage 05
Your turn

Notes.

Facts only. Then sketch.

While the scene is fresh, write down what you saw and did. Stick to observable facts — direction, speed, lane, signal. Sketch the rest.

Driver incident notes

Date

Time

City / state

Weather / lighting

Your direction & approx. speed

Factual timeline of events

Sketch — lanes, signals, vehicle rest positions

Stage 06
8–32 hrs

Test.

Post‑accident DOT testing.

Some crashes trigger mandatory drug & alcohol testing for CDL drivers. Your company or consortium coordinates collection. Stay available until you’re released.

  • Alcohol test window attempt within 2 hours; stop attempts after 8 hours (document reason if delayed).
  • Drug test window attempt ASAP; stop attempts after 32 hours (document reason).
  • No alcohol for 8 hours after an accident that requires an alcohol test (or until tested), per FMCSA.
  • Law‑enforcement tests (breath, blood, urine) can satisfy DOT if results are obtained by the employer.
Quick rule table — CDL/CMV on a public road
Scenario
Testing
Time limits
Human fatality
Test required
Alcohol & drugs for each surviving driver.
Injury with off‑scene medical treatment
Test only if cited
Alcohol citation within 8 hrs · drugs within 32 hrs.
Tow‑away (disabling damage)
Test only if cited
Same time limits as injury scenario.
Boarding / loading only · passenger car · non‑placarded MPV
Not DOT‑testable
See your policy for non‑DOT testing rules.
Stage 07
Office

Follow‑up.

Close the loop.

The office work after a crash is what protects your CSA scores and your insurance renewal. Do these — even on a no‑injury fender‑bender.

  • Accident Register (keep 3 years) record date, city/state, driver, # injuries, # fatalities, hazmat release (other than fuel), and brief description.
  • Notify insurance & company safety save photos, ELD logs, DVIRs, repair/tow invoices, and police report.
  • DataQs (if needed) if the report contains errors, prepare supporting documents to challenge.

The single rule

Stay factual. Photograph everything. Don't admit fault.

Glovebox inventory

What lives in the cab.

01

3 reflective triangles

02

High‑viz safety vest

03

Flashlight + spare batteries

04

Disposable gloves

05

Basic first‑aid kit

06

Glass marker / pen

07

Measuring tape

08

This reference (saved or printed)

09

Blank paper

10

Spare phone charger

Company box · fill before you drive

Two phone numbers you cannot forget.

24/7 safety contact

C/TPA testing contact

◇ Don't get caught uncovered

Be ready before you ever need this kit.

Post‑accident testing requirements only work if you're already enrolled in a compliant Drug & Alcohol consortium. We help carriers set up consortium membership, query plans, and post‑accident testing protocols — so when the worst happens, the rest is handled.

DOT consortium enrollment
Random testing pool management
Post‑accident protocols
Clearinghouse query plans
Set up consortiumBrowse all resources
◇ end of glovebox kit ◇